A self-service inquiry is one in which the client doesn’t ask for the assistance of a ShareSpace Advisor, but contacts you directly via BOOK A VIEWING or ASK QUESTION button:
Even in the case of a self-service inquiry, the ShareSpace Advisor always supports communication between you and the client.
In your communication panel you can easily check which transaction is managed by our Advisors – look for a yellow tag MANAGED BY SHARESPACE. Those transactions without it are self-service deals.
Every message sent through the ShareSpace platform is always stored in our system. Also, at every stage of the transaction, our Advisors are ready to provide all the help and explanations to each party.